Enterprise Performance Management Solution
An Integrated Business Intelligence Approach
While data analytics and business intelligence are front-and-center on most companies’ digital transformation strategies, these efforts usually face the reality of unorganized/unstructured implementation attempts. This results in sporadic reporting platforms with value discrepancies, inefficient designs, and a business experience that becomes less about insights and visibility and more about challenging the reports accuracy and validity. And more often than not, due to this unstructured approach many a dashboard is left unadopted and discontinued.
What Orion offers is a focused engagement aiming at is establishing a robust Performance Management framework and platform that accurately measures and reports service performance levels across the organization and enabling executive visibility and decision-making. Our team brings a blend of best-inclass business experiences across multiple industries and business functions along with top-quality Data & Analytics capabilities to create a platform that offers at-a-glance business insights through an enhanced audience-centric experience that is quick to deliver. We also design your reporting business procedures to ensure the correct drumbeat is in place to enable timely and accurate reporting.
Framework Overview
Definition
A 4-6-week consulting engagement during which the full definition and codification of the performance management metrics/KPIs is established. This is done through focused working sessions where study your business cycles, discuss standard-industry metrics and performance targets, and finalize a KPI Catalog that is tailored to the business needs and maturity levels while keeping the standard definitions and calculation techniques.
Reporting
Within as short as 3 months, we can have an integrated deck of integrated Power Bl dashboards up and running offering best-in-class digital experiences and designed to fit multiple audiences. Our technical approach can be tailored to your system maturity and readiness to offer different solution tiers (Tactical Reporting – Strategic Comprehensive Reporting – Advanced Capability Reporting)
Governance
Defining the business reporting processes to ensure synchronization and to ensure all operational activities are performed according to the established reporting drumbeat to enable accurate and timely reporting.
Defnition Phase Typical Deliverables
Dashboard Design Principles
Dashboard Hierarchy & Flow
Approach all dashboards as platform of interconnected dashboard screens with a deliberate hierarchy and structure. Hierarchy, metric definition & distribution, and dashboard design serve a clear review flow that matches how the management conducts internal reviews & how executives examine business performance. This requires a fully integrated data model to ensure connected data structures and enable sharing metrics across dashboards/ business areas.
Enabling User-led Analysis
Give the power to the user - allow users to cross-examine their business performance through analyzing various combinations through filters, slicing, options, etc. Utilize integrated data model to enrich data structures and provide additional analysis dimensions. Apply visuals that streamline storytelling and provide enable intuitive self-navigation.
Enhanced Visual Design & Branding
Adopt a dynamic design that provides a more engaging user-experience. Enhance visuals through a more branding-conscious design for a fresh look-&-feel. Maintain visual design principles to ensure quality of delivery and maintain a uniform user-experience.
Dashboard Build Lifecycle
SAMPLE DASHBOARDS
SAMPLE DASHBOARDS
RPA IN DIFFERENT INDUSTRIES
Strategy & Enablement
Process Automation Assessment
We conduct multi-departmental and crossfunctional process discovery workshops to assess potential value and to assess automatability of business processes
RPA Service Line Establishment
Leading preparation activities to establish RPA Service Lines across the organization, including developing governance processes & development standards.
RPA Training for Citizen Developers
We offer customized training programs for RPA citizen developers to get them ready to become Blue Prism certified developers
Implementation & Delivery
Factory Delivery Model
Deliver hundreds of automations through program-scale delivery model working on continuous pipeline discovery and requirement documentation across multiple teams & functions and feeding into our global factory delivery team which handles development, testing, validation & deployment of automated processes.
Staff Augmentation Delivery Model
Our certified solution engineers and solution designers can be offered to our clients to work within their Agile delivery teams, leveraging the best practices from Orion’s delivery methodology
Service Operations
L1 Support Services
Monitoring dashboard periodic data refresh, identifying inconsistencies, and performing data reloads where possible to ensure data consistency.
L2 Support Services
Incident root causing, bug fixing, testing and deployment back to production.
CUSTOMER SUCCESS
FAQ
Many companies are using data analytics and innovation to make better decisions and improve their businesses. Here are some of the benefits that data analytics service providers can deliver for your company:
o Improved decision making: make better decisions by analyzing input and finding patterns.
o Improved customer service: understand your customers better and provide them with better service.
o Improved efficiency: automate tasks and processes, making your company more efficient.
o Improved financial performance: optimize your business to improve your financial performance.